The Trek Nepal works to safeguard the personal information that you provide us. It is of utmost importance that you understand the privacy policy as you are our valued customer. When you use our services, it is implied that you have read our Terms and Conditions and allow us to use your personal information. If you feel any doubts regarding the use of your private information, then we recommend you to go through the privacy policy.
If needed, you can contact the company officials.
WHAT CLASSIFIES AS PERSONAL INFORMATION?
Personal Information falls under these types:
- Full name
- Age
- Home address
- Phone Number
- E-mail address
- Passport
- Travel history
- Medical Information
- Insurance details
- ISIC information
- Nationality
- Residential status
- Nutrition details
- Trip evaluations
- Travel Preferences
- Other information
WHY DO YOU NEED MY PERSONAL INFORMATION?
First and foremost, we need to know who you are. We need to authenticate that you are a real person and not some bot. Secondly, personal information is mandatory when you fill out the form for tour packages on the company website. Through your information, we provide services and improve website experiences in the future.
HOW DO YOU USE MY PERSONAL INFORMATION?
Trek Nepal uses your personal information to provide services that you request. It includes using the information to book trips, request additional information, and receiving newsletters. Also, we use your personal information for purposes like:
- Complying with the legal laws, rules, and regulations
- Inform you about our services and products which may interest you
- To carry out accounting and internal audit
- To promote the safety and security of customers
THIRD-PARTY USE OF PERSONAL INFORMATION
We may use third-party service providers or individuals to promote a better travel experience. These third parties have access to your personal information only to the extent of those tasks. They are obligated to not disclose it or use it for any extra purpose.
HOW IS MY PERSONAL INFORMATION PROTECTED?
Your Personal Information is stored in secured databases that prevent unauthorized access. We use tools like firewalls, passwords, and encryption devices to protect these databases. Please understand that data transmission over the internet cannot be 100% secure. Although we take necessary steps to ensure the safety of your personal information, we cannot guarantee the security of information that you transmit to us through the internet.
HOW CAN I CHANGE MY PERSONAL INFORMATION?
If you want to make changes to your personal information, then you need to contact us and if the changes are appropriate, you can amend it.
WHAT WILL HAPPEN IF I DO NOT PROVIDE MY PERSONAL INFORMATION?
If you do not provide us with your personal information, we might not be able to provide you with the services you need. For instance, you will not be able to take part in programs organized by Trek Nepal, subscribe to our newsletter, and buying items from the company store. If you put a security deposit for a flight and later refuse to provide personal information, then the amount will not be refunded.
USE OF COOKIES
Cookies are small text files that recognize your computer to our server. Please note that these cookies do not allow us access to your computer and do not store any personal details. Cookies record the region on the site where you have visited and how long you have stayed there. These cookies help us to accentuate the service quality and provide better user experience in the future.
EXTERNAL LINKS
While visiting our website, you might be taken to other websites. Please note that you read the privacy policy of that website too. The policy of Trek Nepal does not govern over other websites.
CHANGES IN THE PRIVACY POLICY
The Trek Nepal possesses the right to make amend its privacy policy from time to time. Any changes in the privacy policy will be updated on the website. We advise you to keep yourself updated with the changes in the privacy policy.
CONTACT US
If you have any queries regarding the privacy policy, feel free to contact us.